Moneybookers eWallet allows sending money from Moneybookers account into any company via e-mail, which supports the Moneybookers (it is very popular and 95% of all the companies support this service) or people may exchange money among themselves for a small fee (max.0.5 EUR).
There is a free registration at www.moneybookers.com. Please enter correct information only! By the registration we recommend to enter the e-mail address, where you have registered all your bookmakers, because the e-mail addresses have to be identical. Sometimes it is possible to change the e-mail on your player´s account immediately, but it can also take much longer.
- Each person may have only one account at Moneybookers. Establishing an account at Moneybookers is not hindered, regarding to IP addresses, households, ..
- Please enter the password, which you have never used before by your registration. It is because of the safety of your money and protection of your personal data! We also recommend to change your password regularly.
As we have already mentioned, Moneybookers is an eWallet. The only thing you have to do, is to send money into the wallet and subsequently send them to individuals, who have established accounts at Moneybookers, or to various online companies. You may send money to e-mail addresses as well, where have not been established the Moneybookers accounts yet. Money is charged to Moneybookers account with a given e-mail address immediately after establishing of the account. It is necessary to establish an account within 14 days since sending money, otherwise it will return to the sender.
Sending money to Moneybookers
Money is sent via credit cards or money transfer. Services as sofort, POLi and others are also available. These methods are reserved for certain states only.
Sending money from Moneybookers into online companies
Click the Moneybookers at the websites of online companies in the deposit section and enter the amount of money, you would like to sent. Then you will be redirected through the secure site at Moneybookers, where it is neccesary to enter e-mail address and password. The money will be credited to your account right after confirmation. You may sent money to any owner of Moneybookers account. Just enter the correct e-mail address at the website.
Acceptance of money at Moneybookers from online companies
It is possible to withdraw all the money, which you have sent into the online companies via Moneybookers, only via e-mail address, where you sent the money.(though there exist some exceptions).
Withdrawing money via Moneybookers
It is possible to withdraw money via cheque, credit card or via bank transfer. The offer of paying methods is limited in some states (especially states outside the EU).
Deposits to the Moneybookers account:
Credit cards: 1.9 %
Bank transfer: free
Withdrawals from the Moneybookers account:
Credit cards: 1.80 EUR
Bank transfer: 1.80 EUR
Cheque: 3.50 EUR
The deposits to the online companies are mostly free. It is necessary to become familiar with concrete conditions of every online company. There is a fee of 0,5 EUR in case of sending money to an individual. More information at www.moneybookers.com in fees section.
Limits* vary untill 10 000 EUR. If you are VIP customer, you will not be restricted by any limits. (You are automatically VIP customer by some amount of money or by the number of transactions).
Each customer may varify the status of your limit** in „ My account“ section. It is possible to increase your limit with following methods:
- Customer may sent from his bank account some randomly chosen amount of money to his Moneybookers account. (Account number from which was money sent will be compared to the number of account, which was given by the registration – by the match is this account veryfied).
- There is another method by increasing of the limits via credit cards . Increasing of the limits by this method will be charged of 2 EUR.
- The verification of the address: Moneybookers will send you a code by the post. If the customer enters the code by the registration correctly (my account – profile – verification, next to your address), his adress will be accepted and limit increased.
*Your per transaction limit is the maximum amount you
can send to another Moneybookers account in a single transaction.
** This is the maximum amount you can withdraw or send to other Moneybookers account.
- online forms
- call centrum: International: 44 870 383 0232, Great Britain: 0905 848 0011 (25p/min)
1% (max 0,50 EUR)What exchange rate is used for payments in foreign currency?
Daily rate in the European Central Bank. (a fee of 1,75% from the whole amount is charged as the protection against the risk connected with decreasing the exchange rate).In what currencies can we establish the Moneybookers account?
EUR, GPB, USD, AUD, CAD, CZK, DKK, HKD, JPY, HUF, BGN, LVL, TWD, THB, ILS, EEK, NOK, PLN, NZD, MYR, SGD, ZAR, KRW, SEK, CHFIn what languages is Moneybookers website available?
English, French, German, Spanish, Czech, Italian, Polish, Romanian, Russian, Turkish, Chinese.In what languages has the Moneybookers support?
Moneybookers is supported by all the languages in which is the website available.Your outgoing transaction limit (the maximum amount you can withdraw or send to other Moneybookers accounts):
21 000.00 EUR / in any 90 day periodThe number of customers:
Moneybookers is used by more than 15 000 000 people all over the world.Is it possible to get Moneybookers credit card?
Yes, but it is charged.Countries which are not accepted:
USA, China, Malaysia, Israel and TurkeyTransfers, which will have not been accepted within 14 days, will return back to the sender.
Moneybookers is controlled by the British and European law and it is controlled by Financial Supervision Authority for Great Britain. Moneybookers is joint stock company. The major shareholders are the Investcorp Technology Partners and Gatcombe Park Ventures Ltd.
10-11 Charterhouse Square
London EC1M 6EH
Customer Call Centre
+44 870 383 0232 (Monday - Sunday 9:00 - 18:00 GMT)
UK: 0870 922 3274
USA: 509 271 5556
Germany: 032 211 0899 0014
Netherlands: 020 524 8418
France:01 5301 0809
International: +1 509 271 5556 / +44 870 922 3274